Cisco/CallManager Express/Debugging
提供: VoIP-Info.jp
CallManager Express(CME)トラブルシューティングのお供に。
目次
ログ取りに関連するあれこれ
ログ取りの前に色々設定しておくこと
- 時刻を正確にしておく(NTP設定をしておく)
- logのバッファーを多めにとっておくか、syslogサーバーにログを垂れ流すように設定しておく。
- pingやtracerouteなどで、対向先(サーバーや電話機など)と正常に通信できていることを確認しておく。
電話機関連Debug
debug ephone sccp-state
SCCP(Sinny)電話機の、イベントの記録を取る。
オンフック、オフフック含む、様々なイベント内容が記録される。
#debug ephone sccp-state ハンドセットを上げて201とダイヤルしてみる。 #show log Log Buffer (8192 bytes): Nov 1 18:23:25.483: ephone-1[1]:SetCallState line 1 DN 1(-1) chan 1 ref 48 TsOffHook Nov 1 18:23:26.595: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_SETUP Nov 1 18:23:26.603: //2593/01D9335FB800/SIP/Event/sipSPICreateRpid: Received Octet3A=0x00 -> Setting ;screen=no ;privacy=off Nov 1 18:23:26.611: ephone-1[1]:SetCallState line 1 DN 1(-1) chan 1 ref 48 TsProceed Nov 1 18:23:26.611: ephone-1[1]:SetCallState line 1 DN 1(-1) chan 1 ref 48 TsRingOut Nov 1 18:23:28.103: ephone-1[1]:SetCallState line 1 DN 1(1) chan 1 ref 48 TsOnHook Nov 1 18:23:28.123: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_DISCONNECT
SIP関連Debug
debug ccsip messages
SIPパケット(SIPのメッセージ)の記録を取る。
#debug ccsip messages 何回か発着信してみる #show log (略) Log Buffer (8192 bytes): Nov 1 17:32:16.581: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Received: BYE sip:551@192.168.0.249:5060 SIP/2.0 Via: SIP/2.0/UDP 192.168.0.5:5060;branch=z9hG4bK0459620d;rport From: "201" <sip:201@192.168.0.5>;tag=as39888bca To: <sip:551@192.168.0.249>;tag=FF2F68-102E Call-ID: 032ad35971809559685a9c280eaed181@192.168.0.5 CSeq: 103 BYE User-Agent: Asterisk PBX Max-Forwards: 70 Content-Length: 0 Nov 1 17:32:16.605: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg: Sent: SIP/2.0 200 OK Via: SIP/2.0/UDP 192.168.0.5:5060;branch=z9hG4bK0459620d;rport From: "201" <sip:201@192.168.0.5>;tag=as39888bca To: <sip:551@192.168.0.249>;tag=FF2F68-102E Date: Sat, 01 Nov 2008 17:32:16 GMT Call-ID: 032ad35971809559685a9c280eaed181@192.168.0.5 Server: Cisco-SIPGateway/IOS-12.x CSeq: 103 BYE Reason: Q.850;cause=16 Content-Length: 0
debug ccsip calls
SIPの発着信相手の詳細を記録する。(IPアドレス、発着信番号など)
#debug ccsip calls 何回か発着信してみる #show log (略) Log Buffer (8192 bytes): Nov 1 17:36:06.654: //2573/650D4792B7AF/SIP/Call/sipSPICallInfo: The Call Setup Information is: Call Control Block (CCB) : 0x846343D4 State of The Call : STATE_ACTIVE TCP Sockets Used : NO Calling Number : 201 Called Number : 551 Source IP Address (Sig ): 192.168.0.249 Destn SIP Req Addr:Port : 192.168.0.5:5060 Destn SIP Resp Addr:Port : 192.168.0.5:5060 Destination Name : 192.168.0.5 Nov 1 17:36:06.658: //2573/650D4792B7AF/SIP/Call/sipSPIMediaCallInfo: Number of Media Streams: 1 Media Stream : 1 Negotiated Codec : g711ulaw Negotiated Codec Bytes : 160 Negotiated Dtmf-relay : 0 Dtmf-relay Payload : 0 Source IP Address (Media): 192.168.0.249 Source IP Port (Media): 19116 Destn IP Address (Media): 192.168.0.5 Destn IP Port (Media): 19600 Orig Destn IP Address:Port (Media): 0.0.0.0:0 Nov 1 17:36:08.838: //2573/650D4792B7AF/SIP/Call/sipSPICallInfo: The Call Setup Information is: Call Control Block (CCB) : 0x846343D4 State of The Call : STATE_DEAD TCP Sockets Used : NO Calling Number : 201 Called Number : 551 Source IP Address (Sig ): 192.168.0.249 Destn SIP Req Addr:Port : 192.168.0.5:5060 Destn SIP Resp Addr:Port : 192.168.0.5:5060 Destination Name : 192.168.0.5 Nov 1 17:36:08.838: //2573/650D4792B7AF/SIP/Call/sipSPIMediaCallInfo: Number of Media Streams: 1 Media Stream : 1 Negotiated Codec : g711ulaw Negotiated Codec Bytes : 160 Negotiated Dtmf-relay : 0 Dtmf-relay Payload : 0 Source IP Address (Media): 192.168.0.249 Source IP Port (Media): 19116 Destn IP Address (Media): 192.168.0.5 Destn IP Port (Media): 19600 Orig Destn IP Address:Port (Media): 0.0.0.0:0
debug ccsip error
SIP関連のエラーを記録する。
#debug ccsip error
何回か発着信してみる
#show log
(略)
Log Buffer (8192 bytes):
Nov 1 17:53:11.435: Parse Error: url_display_err: Unmatched <>
Nov 1 17:53:11.439: Parse Error: url_parseSipUrl: Received Bad Port
Nov 1 17:53:11.443: //-1/xxxxxxxxxxxx/SIP/Error/sipSPICheckRequest: CheckRequest fail on method 102 error code: 9 and status: 400
Nov 1 17:53:11.443: //-1/xxxxxxxxxxxx/SIP/Error/act_idle_new_message: Failed check request
Nov 1 17:53:11.459: Parse Error: url_display_err: Unmatched <>
Nov 1 17:53:11.463: Parse Error: url_display_err: Unmatched <>
Nov 1 17:53:11.463: //-1/xxxxxxxxxxxx/SIP/Error/sippmh_cmp_tags: Parse Error in request header
Nov 1 17:53:11.463: //2582/C896C04AB7CF/SIP/Error/sipSPICheckFromToRequest:
Failed FROM/TO Request check - IGNORE IF HAIRPIN CALL
old_from: ""501" <501>" <sip:501@211.XXX.XXX.XXX:0>;tag=as7318f14e
old_to: <sip:551@192.168.0.249>;tag=112E0D4-1303
new_from: ""501" <501>" <sip:501@211.XXX.XXX.XXX:0>;tag=as7318f14e
new_to: <sip:551@192.168.0.249>;tag=112E0D4-1303
Nov 1 17:53:11.463: //-1/xxxxxxxxxxxx/SIP/Error/sipSPISipIncomingMsg: Invalid method for (STATE_IDLE): ACK
Nov 1 17:53:44.623: Parse Error: url_parseSipUrl: Received Bad Port
Nov 1 17:53:44.623: Parse Error: url_parseSipUrl: Received Bad Port
Nov 1 17:53:44.623: //-1/DC5E401AB7D0/SIP/Error/sipSPIGetReqBaseCallInfo: Invalid From header
Nov 1 17:54:44.651: Parse Error: url_parseSipUrl: Received Bad Port
Nov 1 17:54:44.655: Parse Error: url_parseSipUrl: Received Bad Port
Nov 1 17:54:44.655: //-1/00267345B7D1/SIP/Error/sipSPIGetReqBaseCallInfo: Invalid From header
debug ccsip events
SIP関連のイベントを記録する。
#debug ccsip events 何回か発着信してみる #show log (略) Log Buffer (8192 bytes): Nov 1 18:03:12.097: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_PROCEEDING Nov 1 18:03:12.121: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_ALERTING Nov 1 18:03:13.145: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_MEDIA_CHANGED Nov 1 18:03:13.153: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_CONNECT Nov 1 18:03:15.221: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_DISCONNECT
外部リンク
- Verifying and Troubleshooting SIP Features
- CME SIP関連機能のデバッグ方法(英語)
